Cruise ships are a significant part of the Western Australian economy and Fremantle is a major port of call for cruise ships.
Tourism WA, in partnership with the Cruise WA Committee and industry, is working to implement the Cruise Shipping Strategic Plan 2012-2020 and promote WA’s ten cruise port destinations including Fremantle.
The City owned and operated Fremantle Visitor Centre works closely with Fremantle Ports, through a Memorandum of Understanding, to provide visitor servicing for all cruise passengers to Fremantle.
Visitor servicing levels are agreed with Fremantle Ports and each cruise ship prior to arrival in port and include:
- A self serve brochure rack at Fremantle Passenger Terminal for all cruise ship arrivals with information on what to do in and around Fremantle and maps of Fremantle and Perth.
- Cruise passenger shuttle bus* – a complimentary cruise shuttle service for international transit cruise ships which runs from the terminal into Kings Square and return.
- Directional signage - has been installed inside and outside the Fremantle passenger terminal with map holders.
- Fremantle Ambassadors – international transit cruise ship passengers are welcomed by the City’s Volunteer Ambassadors. Ambassadors are located inside the Fremantle Passenger Terminal and provide information, maps and local knowledge to visitors. The Ambassadors are also on hand at the Fremantle Visitor Centre in Kings Square.
- Maps – a passenger walking map is available at the terminal that assists passengers wishing to walk into the CBD and visit the Fremantle Visitor Centre.
*Dependent on the total number of passengers excluding those on pre booked tours
*Passengers on transit cruise ships are generally only in port exploring a destination for a day.
*Passengers for turnaround cruise ships may arrive in Fremantle prior to the ships departure or stay longer after disembarking from their cruise.
There are opportunities to promote local business directly to both transit and turnaround cruise ships. Contact the team at the Fremantle Visitor Centre to discuss ongoing opportunities and subscribe to the industry e-newsletter on the City of Fremantle’s website www.fremantle.wa.gov.au/subscribe for the latest developments in this sector.
For more information on cruise ships, cruise visitor experience research or the cruise shipping industry, go to the cruise shipping pages at tourism.wa.gov.au.
For the most up to date information on cruise ship arrivals including arrival and departure times visit the cruise ship information page on the Fremantle Ports website.
Information regarding cruise ships with respect to COVID-19
The City has sought advice from the relevant authorities responsible for cruise ship arrivals, including Fremantle Ports and Tourism Western Australia, amid growing community concern relating to cruise ships and COVID-19.
Fremantle Ports has advised that it is fully complying with Australian Government restrictions as part of the nation’s response to COVID-19, which are an elevation of already stringent ship-entry controls:
- No cruise ships leaving a foreign port, with the exception those en-route and which have already declared their destination as Australia, may arrive in Australia.
- All ships, including cruise ships, must provide a mandatory declaration about the health of all persons aboard, before arriving in Fremantle.
- The pilot seeks a second report direct from the ship’s Master when boarding the ship off the Perth coast.
- If there is any doubt about the health of those on board, the ship is put to anchor and not permitted to enter the harbour until further checks are made at sea.
The Federal government has advised that all international cruise ships have been banned from sailing into Australian ports for 30 days, with this decision subject to review after that time.
Fremantle Mayor Brad Pettitt said that the strict measures put in place by Fremantle Ports and the Federal Government will ensure that there is little to no risk associated with cruise ships visiting Fremantle.
“COVID-19 is understandably creating some uncertainty around cruise ships, however given the strong measures being taken by relevant authorities the community should rest assured there is no impact to Fremantle,” Mayor Pettitt said.
“Whilst the City of Fremantle is not responsible for cruise ship arrivals, we have every confidence in the way that Fremantle Ports and the State and Federal Governments are managing the arrivals and we are working closely with them to ensure we receive accurate and up to date information.”
The Cruise Line Industry of Australia (CLIA) has also put measures in place to ensure cruise ships remain low risk for COVID -19 and have provided the following information:
- The majority of more than 270 cruise ships globally continue to sail unaffected by the virus, including within Australasia – but with strict precautions in place.
- CLIA ocean cruise lines have introduced stringent measures including pre-screening processes to determine a person’s travel and contact history. They will deny boarding to anyone who may present an increased risk.
- Ships have medical facilities and medical professionals available around the clock to provide care in the event of illness and to prevent disease transmission.
- Cruise lines are in close consultation with health authorities globally, including the World Health Organization, regional Departments of Health, and state health authorities.
- No cruise ships have travelled directly from China to this region recently. Many of the vessels operating in this region have been in Australasian waters or on World Cruises for some time.
- No passengers or crew are permitted to board if they have come from or visited South Korea, Iran, China (including Hong Kong and Macau) and any municipality in Italy subject to lockdown measures by the Italian Govt, in the 14 days before embarkation.
- Cruise lines have extensive experience providing for a clean and sanitized environment, with daily procedures as well as enhanced efforts under Outbreak Prevention and Response Plans.
- Reporting procedures are in place to ensure regional authorities are aware of any relevant illness prior to a ship’s arrival.
There is a variety of resources available for those seeking further information about cruise ships and measures being put in place across Australian ports. These include:
- Tourism Western Australia – Coronavirus information page
- Department of Foreign Affairs and Trade – Smart Traveller advice relating to international cruises
- Fremantle Ports – Contact information
This information is correct as at 17 March 2020.