You can pay in full, over two instalments or over four installments.
Pay in full
Pay in one lump sum by Friday 1 September 2023. This is the cheapest way to pay your rates.
Pay over two instalments due:
- Friday 1 September 2023 and
- Friday 10 November 2023
Pay over four instalments due:
- Friday 1 September 2023
- Friday 10 November 2023
- Friday 12 January 2024 and
- Friday 15 March 2024
The City offers a variety of payment methods which include the following:
Payment online with a valid credit card via our secure payment gateway (Visa or Mastercard). Credit card fees of 0.5% apply.
Use your Reference Number, located on the top right hand side of your rate notice.
You can pay your rates via BPAY through your financial institution directly from your bank account or by credit card.
Please quote Biller Code: 93708 and your Reference Number located on the top right hand side of your rate notice (see image on the right).
Payments will be automatically deducted from your nominated bank account on a Friday as per the schedule of payments provided to you.
Note: No fees or overdue interest will apply for full state government rebate recipients.
Call 1300 658 371 anytime to pay your rates over the phone by Debit Card, MasterCard or Visa.
Pay your rates in person at the City’s administration building (Walyalup Civic Centre, 151 High Street, Fremantle).
Present your rate notice to the cashier at the City of Fremantle administration office. Credit card and EFTPOS facilities are available.
Cashier hours are Monday to Friday, 8.30am–4.30pm
City of Fremantle
PO Box 807
Fremantle WA 6959
Any Australia Post outlet will accept your payment. Please take your rate notice with you as the printed barcode is required. Please note, credit card payments are not accepted.
If you are unable to make payment via any of the options or methods stated on your annual rate notice please contact the City’s Rates Team to discuss.
For more information, please contact the Rates Team on 1300 MYFREO (1300 693 736) or email us at firstname.lastname@example.org.
The City acknowledges that due to exceptional circumstances ratepayers may at times encounter difficulty in paying rates and services as they fall due. To apply:
- View the City of Fremantle Financial Hardship Policy to check if you're eligible.
- Complete and submit the Financial Hardship Application form.
If you are unable to meet any of the payment options included on your rate notice, under certain circumstances, the City also offers alternative payment arrangements. Please submit your payment proposal via the online Customer Service Portal.