Vertical Tabs Pay my ratesFind out when your rates are due for payment, instalment options, direct debit options, when to pay your rates and what to do if you are having difficulty making a payment. Register for eRatesFind out how to receive your Annual Rates Notice and instalment reminders by email or by BPAY View. Rates FAQsAnswers to frequently asked questions regarding Council rates in the City, concessions and payment options. Change of address, name or ownershipIf you have changed address or property ownership, you must advise the City in writing within 21 days. Failing to notify us may result in mail being misdirected and additional costs.