Report a problem

The City of Fremantle has a number of different ways you can contact us to report an issue.


24 hours / 7 days a week

Call Centre Service

Items actioned within 48 Hours

Online Service

Items actioned the next Business Day

08 9432 9999

Request for Service


If you need to report any of the following issues, please call 08 9432 9999.

If calling outside of business hours, select Option 4 to speak with an Operator.    


If you need to report any of the following issues, please log a Request for service.  

Alternatively, you can call 08 9432 9999 during business hours to lodge a request or visit our Town Hall office.

Mess on the street needing cleaning (CBD)

For example:

  • Human or animal waste

  • Spilt food or drink

  • Debris across the road from a traffic accident    

Stolen/Missing Waste Bins

Overflowing Public Bins

Illegal Verge Dumping 

Offensive Graffiti

General Graffiti

Problem/Fault with Council Sprinklers

Street Light Out/Faulty

Unsafe Area

For example:

  • Downed trees and branch limbs

  • Damaged roads or footpaths

  • Damaged or broken playground equipment


Problem with a Commercial Building

For example:

  • Vandalism 

  • Activated Security Alarm


Problem with a Public Toilet

For example:

  • Blocked drains/toilet

  • Internal lights not working

  • Unhygienic state

  • Vandalism    


Problem with a BBQ area

For example:

  • BBQ faulty/not working

  • Unhygienic state

  • Vandalism