To request a bin(s), please complete the online form below (note, you will be directed to the City's Customer Portal):

Request a new commercial bin service

Alternatively, you can purchase bins from an independent supplier.

To cancel a bin service, complete the online form below (note, you will be directed to the City's Customer Portal):

Cancel a commercial bin service

To report a damaged, lost or stolen bin, complete the online form below (note, you will be directed to the City's Customer Portal):

Report a damaged, lost or stolen commercial bin

Bins are missed due to various reasons ie. a vehicle was in the way, a locked gate, bin located in a different area.

To report a missed bin service, complete the online form below (note, you will be directed to the City's Customer Portal):

Report a missed commercial bin service

The National Retail Association is assisting the State Government to help businesses transition for the single-use plastics ban which commenced in July 2022.

From 1 January 2022, the stage one ban includes the following items to reduce plastic pollution:

• Plastic bags with handles
• Plastic laminated paper bags
• Disposable plastic straws and stirrers
• Disposable plastic cutlery, plates and bowls
• Disposable plastic food containers without lids
• Polystyrene food containers and trays
• Balloon releases.

Stage 2 has commenced, with the second set of items being phased out between 1 September 2023 and 1 July 2025. These items include:

• loose and moulded expanded polystyrene packaging
• degradable plastics (plastics designed to break up more rapidly into fragments under certain conditions).
• produce bags
• expanded polystyrene cups and food trays for raw meat and seafood
• coffee cups and lids
• lids for cups, bowls, trays, plates and takeaway food containers
• trays for takeaway food not covered in the Stage 1 ban
• cotton buds with a plastic stem
• microbeads.

For more information visit the Plastic Ban WA.

WA Plastic Free is a free service to help businesses navigate single-use plastic bans. They provide great support and resources for City businesses. 

To report any other issues related to commercial bins and waste, please complete the Report a Bin Issue - Online Form, or contact the City on (08) 9432 9999 or email info@fremantle.wa.gov.au.