Membership and entry fees

• Sign for a membership: With no lock-in contracts and membership options from as little as $13.50 per week, join now for these great deals.
• View, make or change current bookings: Log in and go to ‘My Bookings’ to see upcoming classes.
• Update payment method: Visit ‘Payment Settings’ under ‘Account’ to add a new payment method. Make sure to select it for each child individually.
• Pay outstanding amounts: Go to ‘Payments’ under ‘Account’ to view and pay any outstanding amounts by checking the box and following prompts.

Access the Client Portal

• Unlimited access to the gym, group fitness and swimming pools.
• Fitness appraisal and exercise program designed by qualified exercise professionals.
• Use of crèche for children in your immediate family aged 3 months up to but not including 6 years of age.
• Parking permit for carpark 14.
• 20% discount off full priced items in the swim shop.
• Suspension rights per year (dependent on membership type).

• Unlimited access to the swimming pools and aqua group fitness.
• Use of crèche for children in your immediate family aged 3 months up to but not including 6 years of age.
• Parking permit for carpark 14.
• 20% discount off full priced items in the swim shop.
• Suspension rights per year (dependent on membership type).

All new memberships are subject to a joining fee of $45.00.

Direct Debits occur fortnightly on a Monday. Please ensure you have enough money in your account on prior to the direct debit date, and up to 3 (three) days after the direct debit date, to reduce the risk of paying penalty fees.

*If debit falls on a Public Holiday, debit will occur next available business day.

Depending on the type of membership you hold, you may be able to freeze your membership.

• 3 Month Upfront Membership – 2 complimentary freezes, 7 days each
• 12 Month Upfront Membership– 8 complimentary freezes, 7 days each
• Direct Debit Membership – 8 complimentary freezes, (7 days each) every 12 months, with the option to buy extra at $5 per week
• FIFO Membership – Unlimited freezes
• Insurance Membership – No freeze allowance
• Fitness Passport Membership – Please contact Fitness Passport directly
• Medical Freeze – With a medical certificate (stating the dates you were unfit to exercise), freezes can be approved and backdated up to 1 month. Medical freezes don’t count toward your yearly allowance. You will need to email or bring in a medical certificate.

See below for step-by-step instructions on how to freeze each membership type.

How to Freeze a Direct Debit Membership
Log in to your client portal > Navigate to Account > Contract details > Select your current contract (e.g. Full Access) > Click Freeze Contract > Choose 7 Day DD Freeze (if unavailable, select 7 Day Freeze $5) > Click Next > Select your Freeze start date (reactivation is set 8 days later — freezes are in 7-day blocks) > Under Select choose Customer Request > Confirm that start date, end date, and customer request fields are complete > Click Confirm > To freeze for longer, repeat the process. If freezing consecutive weeks, set the reactivation date as the start date for the next 7-day block.

How to Freeze an Upfront Membership
Log in to your client portal > Navigate to Account > Contract details > Select your current contract (e.g. Full Access) > Click Freeze Contract > Choose 7 Day Upfront Freeze (if unavailable, you have used your complimentary freeze days for the duration of your contract) > Click Next > Select your Freeze start date (reactivation is set 8 days later — freezes are in 7-day blocks) > Under Select choose Customer Request > Confirm that start date, end date, and customer request fields are complete > Click Confirm > To freeze for longer, repeat the process. If freezing consecutive weeks, set the reactivation date as the start date for the next 7-day block.

How to Freeze a FIFO Membership
Log in to your client portal > Navigate to Account > Contract details > Select your current contract (e.g. Fly In Fly Out [FIFO]) > Click Freeze Contract > Choose FIFO Roster Freeze > Click Next > Select your Freeze start date > Select your Reactivation date (use the arrows to change months if needed) > Under Select choose Customer Request > Confirm that start date, end date, and customer request fields are complete > Click Confirm > To add another freeze, repeat the process.

Removing or checking on a freeze
To check or amend freezes, navigate to Account > Contract details > Select your current contract (e.g. FIFO) > Click More options. If the freeze has not started, click Edit to update your dates > Enter the new dates > Click Confirm. If the freeze has already started, please contact Fremantle Leisure Centre via email for assistance.

To cancel your membership, please complete our cancellation request form.