When adding new family members to your swim school account in the Swim School Portal, you’ll be guided through a series of questions to determine their level based on age and/or swimming ability. If you are unsure or run into any hurdles email the swim school team at swimschool@fremantle.wa.gov.au.

Enrolling a child (18 years and under)

All NEW families, head to the swim school portal, follow the prompts to "Join Now"  >  Create your account (as the account holder)  >  Click  "Go to your client portal"  >  Navigate to "Book”  >  “Swimming Lessons”  >  Click "Add a new family member"  (this is where you add your children)  >  After each child is added it will ask you what program you are wanting them to enrol into  >  Select the appropriate program  > You will then be taken to an assessment questionnaire which will assign a level for your child  >  To make a class booking, filter by your child's new level in the timetable and click "Enrol Now" into the class that suits you  >  Follow the prompts to complete the booking, including adding your payment details.

Enrolling as an Adult (18+ years)

All NEW families, head to the swim school portal, follow the prompts to "Join Now"  >  Create your account (as the account holder)  >  Click  "Go to your client portal"  >  Navigate to "Book”  >  “Swimming Lessons”  >  In the class timetable, filter by Activity Type "ADULT SWIMMING LESSONS" >  Next to any lesson in the timetable click "Enrol Now" > Next to your name click "Assess Level" > You will then be taken to an assessment questionnaire which will assign you a level >  To make a class booking, filter by your new level in the timetable and click "Enrol Now" into the class that suits you  >  Follow the prompts to complete the booking, including adding your payment details. If you wish to discuss the option booking private lessons please email swimschool@fremantl.wa.gov.au.

Swim School cancellations must all come through via our cancellation form. To cancel your swimming lessons, click here.

Yes, our programs at FLC Swim School are ongoing but only run during WA school terms, with breaks for school holidays and public holidays as outlined in our 2025 Swim School Calendar.pdf
10 January 2025. Lessons carry over from term to term, and payments are conveniently managed through an upfront fortnightly direct debit system, ensuring your child stays enrolled and continues learning!

Effective 25/07/2024

Program	Price Per Lesson	Price Per Fortnight
AB1 (4-6 months)	$0	$0
Parent and Baby (6 months to 3 years)	$17	$34
Pre-school  (3-5 years)	$19	$38
School Age (5-12 years)	$19	$38
Dolphins 1:1 (student:instructor)	$30.50	$61
Dolphins 2:1 (student:instructor)	$23	$46
Private Lesson 1:1 (student:instructor)	$52	$104
Private Lesson 2:1 (student:instructor)	$78	$156
Adults (group lessons)	$20.50	$41

To view your current bookings and upcoming classes, simply log into the swim school portal and visit ‘My Bookings’.

For medical absence
If you cannot attend a swimming lesson for medical reasons, please obtain a medical certificate stating the swimmers name, dates the swimmer cannot attend swimming and a signature from a registered medical practitioner (on letterhead) and we can credit your account for the missed lessons. Click here to submit your medical credit request form.

For any other reason (non-medical)
If the reason you cannot attend is not medical-related, unfortunately we cannot credit your account or offer a make-up lesson/session. If you are going away, you can either cancel your booking, or continue paying your fees in order to keep your spot.

We do not offer make-up classes for missed lessons. However, with an active swimming lesson contract, you can enjoy free access to the pool outside your scheduled lesson times during WA school terms. This allows enrolled students and one accompanying adult to enter using the student’s entry FOB. Please note that this free access is not available during non-swimming periods, such as school holidays.

Yes, you are able to complete a class transfer in the swim school portal. To change your current class time, log into the swim school portal and visit 'Swimming lessons' under 'Book'. Filter by ‘Activity type’ and ‘Level’ to view the current timeslots. Click ‘Enrol now’ on the right hand side of your preferred class. Click ‘Transfer here’ next to the student you wish to transfer. *Note if ‘Transfer here’ does not appear, please contact us.

To view your current progress within your level, log into the swim school portal and visit 'Skills' under 'Account'. If you're a parent, you'll need to select your child from the top left dropdown menu. Then click 'Current' from the Levels timeline and scroll down to see what skills have been completed for your current class.

If your swimmer is promoted into the next swimming level or needs to change programs, you will be notified by our team with instructions on how to enrol into your new class.

To change your payment method, log into the swim school portal and visit 'Payment Settings' under 'Account'. From here, you'll be able to add a new payment method. If you're a parent, once you have successfully added a new payment method, you will need to select it for the children you wish to pay for via the new payment method. You will need to select your child from the top dropdown menu, and click on the arrow next to the current payment method. You will now see the option to select the newly added payment method. You must repeat these steps for multiple children.

To pay an outstanding amount, log into the swim school portal and visit 'Payments' under 'Account'. From here, you'll be able to see the outstanding payments that are due. To pay, simply click the check box and follow the prompts

All On-deck officers are highly experienced swim instructors and are essentially the pool deck supervisors. Their job is to ensure classes are running smoothly, instructors and swimmers are focused and that everyone is where they need to be at the right times. Please approach your On-deck Officer at any time during your child’s lesson if you have any questions related to our swim programs or your child. They are there to help!

Yes. Visit the Holiday Programs page to view upcoming holiday programs.

Yes. KidSport vouhers can be applied to swim school accounts as credit for eligible students. Visit the KidSport website to check your eligibility and apply online.

Once you have your KidSport voucher code, contact the swim school team at swimschool@fremantle.wa.gov.au and we will apply a credit to your swim school account.